P4U Wellbeing Ltd Refund Policy
We aim to ensure all orders are processed accurately and delivered in good condition. If you are not satisfied with your order, please review our refund policy below.
Eligibility for Refunds
Refunds may be considered if:
- You received an incorrect item
- Your order was damaged during transit
- Your order did not arrive
Non-Refundable Items
We do not offer refunds for:
- Products that have been opened or used
- Incorrect use or handling of products
- Change of mind
Timeframe
All refund requests must be made within 14 days of delivery.
Returns
Items must be returned unused, sealed, and in their original packaging.
Process
To request a refund, please contact us at support@peptides4u.co.uk
with your order number and details of the issue.
Refund Method
Approved refunds will be issued via bank transfer to the original payer.
Processing Time
Please allow 5–10 working days for refunds to be processed once approved.